Our highest priority is the safety of all our valued customers and colleagues, especially as we face the battle against COVID-19. Please read our coronavirus update here

We support our customers right from the start of their projects. Our dedicated teams provide technical help and advice, practical training, service and maintenance, warranties and genuine parts. We are positive and passionate about our business, our products and the service we deliver.

We have a strong research and development platform and the financial strength of BDR Thermea Group means we make considerable capital investment to stay at the cutting edge of innovation.  We are actively involved with designing products that will take us into the zero carbon future.

We employ around 1,423 people in the UK and Ireland and have manufacturing sites in Preston, Norwich and Milton Keynes. We are proud to have been assessed and awarded Investors in People.

Read our latest Baxi Heating news here. 

Part of BDR Thermea Group

Baxi Heating is part of BDR Thermea Group. Founded in 2009, BDR Thermea Group is a world leading manufacturer and distributor of smart thermal comfort solutions for domestic and commercial use. BDR Thermea Group employs more than 6,500 people and operates in more than 100 countries worldwide, with a leading position in Europe, North America, Turkey, Russia and China.

BDR Thermea Group has a network of 11 Centres of Excellence, each with different competencies, in seven countries across Europe. They work closely together, sharing knowledge and regional expertise, to develop solutions to meet the sustainable, economic and legislative requirements of the future.

BDR Thermea Group had a turnover of EUR 1.8 billion in 2018 and operates under renowned international market-leading brands, including De Dietrich, Baxi, Remeha, Brötje, Chappée and Baymak. Its headquarters are in Apeldoorn, The Netherlands.

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Our brands have been manufacturing high efficiency heating and hot water solutions for over 150 years. Our company’s mission, vision and values are reflected in every brand, product and service that we represent.


We are reliable and responsive, with easy-to-work-with products and services


We provide safe products, services and working environments


We are positive and passionate about our business, our products and the service we deliver


We trust each other and respect different views


Our innovative approach means we support creativity, embrace change and are willing to learn